UX/Product Designer with 10+ years of experience delivering user-centered solutions across mobile, web, and enterprise platforms at scale. Proven track record of owning end-to-end product vision, from discovery and ideation through prototyping, launch, and post-release optimization. Trusted partner to product, engineering, and leadership teams, translating complex requirements into intuitive, high-performing experiences aligned with business goals.

Recognized for driving innovation at Verizon, winning multiple hackathons, and leading design strategy for products used by large, diverse user bases. Founder and designer of SoccerBolt, a cross-platform iOS and Android application conceived, designed, and launched independently (January 2026) covering UX, UI, product strategy, and go-to-market execution. Passionate about blending design thinking, data, and product strategy to build scalable experiences that increase engagement, visibility, and long-term growth.

UX & Product Design: User Research, Personas, Journey Mapping, Storyboarding, Wireframing, Prototyping
‍Design Systems: UI Kits, Component Libraries, Visual Style Guides, Accessibility (WCAG, W3C)
‍AI: Adobe Firefly, Midjourney, Claude, ChatGPT, Grok, UX Magic, UX Pilot
‍Collaboration & Leadership: Agile/Scrum, Cross-Team Communication, Mentorship, Stakeholder Engagement
‍Tools: Figma, Sketch, Adobe Creative Suite, Axure, Balsamiq, InVision/Zeplin, Storybook, Jira/Confluence
‍Technical: HTML5, CSS, Bootstrap, WordPress, Drupal

Founder & Product Designer of Mobile App (iOS & Android): Designing and soft launching a cross-platform application on Janurary 2026, overseeing full product lifecycle from concept and UX strategy through development and go-to-market.
‍Serve as the UX design lead for Lead UX Design for iNSpire AI (Verizon): Applied AI to streamline SAFe Agile workflows; delivered MVPs, user stories, and prototypes that accelerated product delivery.
‍Innovation Recognition: Runner-Up in both the 2021 LUXCE IDEAthon and 2020 Canvas Hackathon.
‍AR/VR Solutions: Directed design for AGVR (Augmented Virtual Reality) application, enabling telecom engineers to locate
equipment faster.
‍Entrepreneurship: Co-founded an design and development company, building brand presence and securing clients from the ground up.

·     Leading end-to-end design and development of an iOS and Android app, including market research, UX/UI design, prototyping, and collaboration with developers to bring the product to market.
·     Started a Kickstarter.com campaign to raise funds to build the app.
·     Self-started a business to add apps to Google Play and Apple App Store.
·     Advertising including website and tradeshow.

•       Led UX team on enterprise applications; introduced design systems, audits, and component libraries.
•       Partnered with stakeholders and developers to modernize legacy applications and streamline workflows.
•       Delivered wireframes, high-fidelity prototypes, and journey maps that improved usability and reduced cognitive load.
•       Task success rate increased from 61% → 94%
•       19% increase in task completion rate for “SPM Dashboard”
•       23% reduction in time-to-task for checking data usage.
•       Customer satisfaction (CSAT) for dashboard interactions rose from 70% to 87%.
•       Accessibility score (WCAG audit) improved from 60 to 93.
•       Pre and Post SUS survey found an increase in usibility from 42 to 87.

•       Designed the Conduent Automated Platform, unifying multiple applications into a seamless user interface.
•       Produced end-to-end UX deliverables: personas, site maps, flowcharts, prototypes, and usability tests.
•       Established design guidelines ensuring brand and experience consistency across applications.

•       Drove the design of a global Unified User Interface (UUI) spanning 29+ applications.
•       Created and maintained component libraries and visual style guides for scalable design practices.
•       Built wireframes, prototypes, and user flows, ensuring alignment with Agile delivery cycles.

•       Expanded client base by establishing new office operations.
•       Designed branding strategies, websites, and interactive experiences that increased client visibility.